Effective Date: December 8, 2025
Listpoint.ca (“Service”, “we”, “our”, or “us”) is committed to protecting the privacy of our users, including homebuilders/developers, buyers, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using Listpoint.ca, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information
We may collect personal information when you use our website, submit a listing, or communicate with us. This may include:
Name, email address, phone number, mailing address
Company name and business information (for homebuilders/developers)
Property details (for MLS® listings)
Payment information (for listing fees, processed securely)
Any other information you voluntarily provide to us
We collect personal information only for purposes that are reasonable and necessary for the operation of our service.
2. Use of Personal Information
We use personal information for purposes including, but not limited to:
Providing MLS® listing services and forwarding inquiries
Processing payments and invoices
Communicating with you regarding your listings, inquiries, or account
Sending newsletters, announcements, surveys, promotions, or offers (with your consent)
Complying with legal or regulatory obligations
Improving our services and website functionality
3. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose personal information in the following circumstances:
To service providers, contractors, or agents assisting us in providing the Service
To regulatory authorities, if required by law
To other users of the Service (e.g., forwarding MLS® inquiries to the homebuilder/developer)
In connection with the sale, transfer, or merger of our business (with continued commitment to privacy)
All third parties who receive personal information are required to maintain confidentiality and security.
4. Consent to Communications
By using Listpoint.ca, you consent to receive communications from us via email, phone call, voicemail, text message, mail, website banner, or pop-up notifications. Communications may include:
Announcements, newsletters, surveys, promotions, or offers from us or selected affiliates
Updates related to your MLS® listings
You may withdraw your consent at any time by contacting us at support@listpoint.ca or 780-719-6684.
5. Security of Personal Information
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
Secure storage and transmission of sensitive data
Limiting access to authorized personnel only
Regular monitoring and updating of security measures
While we take all reasonable precautions, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Once information is no longer required, we securely destroy, erase, or anonymize it.
7. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To request access or corrections, please contact support@listpoint.ca.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze site traffic, and customize content. You can disable cookies through your browser settings, but this may affect the functionality of the website.
9. International Transfers
If your personal information is stored or processed outside Canada, we ensure that comparable levels of privacy protection are maintained in accordance with applicable Canadian privacy laws.
10. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy at any time without prior notice. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Service indicates your acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, please contact:
Listpoint.ca
Email: support@listpoint.ca
Phone: 780-719-6684